Our Thoughts and Insights

Account Updater is a service that facilitates and encourages customer satisfaction, retention and loyalty by exchanging updated account information between participating merchants and card Issuers. For Merchants with monthly, quarterly or annual…

Offering a trial subscription to Customers can be a very successful marketing strategy, but has also proven to generate a high number of customer complaints and chargebacks. In an attempt…

Attention EEA region merchants, As we have previously communicated, stricter security standards have come into force for online payments as a result of PSD2. This latest EU Payment Services Directive,…

Stay open 24/7! Are you a retail merchant that has yet to enter the realm of eCommerce? Or do you currently have a website but don’t stress them as a…

Turns out EEA Issuer systems and Merchants were simply not prepared for the initial implementation date of September 14, 2019, and EBA eventually announced a final Europe-wide deadline for strong…

MasterCard started their efforts in October 2018 to make some changes to their chargeback process to simplify and speed up disputes. Some of these changes included: First Phase: Requiring Issuers…

The Card brands continues to make changes to its risk monitoring programs, and most recently VISA announced plans to toughen qualifying thresholds for the Visa Chargeback Monitoring (VCMP), and Visa…

Premier Payments Online is attending ETA next week and looking forward meeting our partners, and to network with industry professionals to discuss and learn more about new technology and developments…

The Nutraceutical Industry has faced some increased scrutiny in the last couple years, and the card brands continue to implement new requirements for Acquirers and ISO’s providing processing services to…

Credit card surcharging has recently become a hot topic in the merchant services industry. When James Madison sat down to write the First Amendment to the U.S. Constitution, was he…